Withdraw from Contract

EU Right of Withdrawal

As an EU consumer, you may withdraw from your purchase contract within 14 days of delivery, without giving any reason (Directive 2011/83/EU as amended by Directive 2023/2673). Complete the two steps below to exercise this right.

STEP 1 OF 2 — YOUR DETAILS

Full name *

Email address (used on the order) *

Order number * You can find this in your order confirmation email.

Order date (optional)

Reason for withdrawal (optional — you are not required to provide one)

⚠ Before you submit — please read

Items must not have been installed. Items returned with evidence of being installed — including screw marks, marks on electrical spade terminals, or set-screw marks on motor shafts — will not be refunded.
Items must be in their original packaging in resalable condition and include a copy of your original invoice. Do not damage or place tape over the part number label on the box.
Items returned with missing components will not be refunded.
Special order items are non-returnable and non-refundable.
Return shipping costs: If the return is due to our error, we will cover shipping. If you ordered the wrong part or changed your mind, return shipping is your responsibility.

If you have any questions about your eligibility or the process, please call us at (734) 326-3900.

STEP 2 OF 2 — CONFIRM YOUR WITHDRAWAL

I hereby give notice that I withdraw from my contract of sale for the order identified below.

Name
Email
Order number
Order date
Reason
Withdrawal date

Please note: By confirming, you confirm that the item has not been installed or used. Installed items (evidence of screw marks, marks on electrical spade terminals, or set-screw marks on motor shafts), items with missing components, items not in original packaging, and special order items are not eligible for withdrawal and will be returned to you.

Withdrawal Request Received

Thank you. Your withdrawal request has been submitted. A confirmation email with your reference number and timestamp has been sent to . Please keep that email for your records.

Name
Order number
Order date
Reason
Submitted (ET)

✉

A member of our parts team will review your request and contact you with next steps regarding your return or refund.

Questions about your return?

Call us at (734) 326-3900 · parts@technicalhotandcold.com

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